Team Mission
We keep a customer-centric idea, ensuring excellent product quality through defect prevention, continuous improvement, and compliance assurance. We maintain brand reputation and create competitive advantages and value for our company.
Professional Team; Each with Distinct Roles
Our quality team has six departments with over 30 employees. Each department has its own responsibilities to ensure the good quality of our products. Our quality standards align with international and industry standards. Customers can purchase and use our products confidently.
Quality Management System Department
We are responsible for establishing, maintaining, and optimizing our quality management system. We lead internal and external audit processes to ensure that our system complies with ISO 9001 and other international standards and regulations. We create a culture of excellence in quality.
Quality Assurance Department
What do we do?
- Undertake the development of new products or new processes for quality planning and risk assessments
- Establish inspection standards and test plans
- Conduct process audits and manage supplier quality
- Promote continuous improvement plans.
- Analyze the root causes of quality issues and verify the preventive measures.
Quality Control Department
In our daily operations, we conduct standardized testing and inspection activities to verify raw materials, in-process materials, and final products. We are equipped with various inspection equipment, record results, and take disposal and isolation measures for non-conforming products.
Customer Quality Department
Our work:
- Handle complaint resolution and return authorization processes
- Resolve quality issues and take measures
- Understand customer satisfaction through analytical investigations
- Implement customer-specific requirements
- Build strategic partnerships
Quality Data & Analysis Department
We develop and maintain high-quality data infrastructure. We collect, summarize, and analyze various quality indicators (such as defect rates and rework rates) and generate diagnostic performance reports.
Regulatory & Compliance Department
We ensure that our products match with all applicable laws, regulations, and industry standards. We will pay attention to the developments of regulations and respond to inspections. If necessary, we will prepare and submit registration documents.
The Strong Support Behind Products
We focus on establishing and implementing a quality system. The system covers the entire lifecycle of product development, testing, and operation. We try our best to identify and eliminate potential risks as early as possible. Give you the best user experience.
